Job Description

Department of Personnel Management

Designation : Senior Bilateral Officer (Code- DPM 01-25)

Job Description / Responsibilities:

1.  IDENTIFICATION

AGENCY:

DEPARTMENT OF PERSONNEL MANAGEMENT

SYS. POSN. NO:

1490000442

REF. NO:

DPM 01-25

OFFICE:

OFFICE OF SECRETARY & EXECUTIVE SERVICES

DESIGNATION/CLASSIFICATION:

SENIOR OFFICER, GRADE 14 

DIVISION:

EXECUTIVE SERVICES

LOCAL DESIGNATION:

SENIOR BILATERAL SERVICES OFFICER , GRADE 16

BRANCH:

 

REPORTING TO:       SYS. POS. NO:             REF. NO:

MANAGER – BILATERAL SERVICES        DPM 01-24                                                           

SECTION:

 

LOCATION:

WAIGANI

HISTORY OF POSITION

FILE REF.

DATE OF VARIATION

DETAILS

ORG: 1/2025

27 MARCH, 2025

CREATED

2.    PURPOSE

The Manager – Bilateral Services is responsible for leading the development, coordination, and management of bilateral service arrangements and partnerships with domestic and international government counterparts. The role supports the agency’s strategic objectives by ensuring effective service delivery, compliance with intergovernmental agreements, and fostering strong stakeholder relationships.

3.    DIMENSIONS

Financial Limit: K0.00

Staffing: 2

Supervision: 1 staff

Others: include computers, telephone etc..

4.     PRINCIPLE ACCOUNTABILITIES

  1. Demonstrated experience in managing bilateral or intergovernmental service arrangements, including negotiation, implementation, and performance monitoring.
  2. Strong understanding of public sector governance, including relevant legislation, policy frameworks, and accountability requirements.
  3. Excellent stakeholder engagement and relationship management skills, with the ability to work effectively with government agencies, international partners, and internal stakeholders.
  4. Highly developed written and verbal communication skills, including experience preparing ministerial briefs, reports, and formal correspondence.
  5. Proven ability to manage complex projects, meet deadlines, and deliver outcomes in a service delivery environment.
  6. Strategic thinking and analytical capability, with the ability to assess risks, identify opportunities, and provide sound policy and operational advice.
  7. Leadership and team management experience, with a demonstrated ability to foster a positive and inclusive workplace culture.

5.     MAJOR DUTIES

  1. Build and maintain strong, collaborative relationships with bilateral partners.
  2. Serve as the primary liaison for bilateral service agreements and negotiations.
  3. Facilitate regular communication and engagement with the department’s key stakeholders
  4. Coordinate and monitor the delivery of services under bilateral agreements with various key stakeholders.
  5. Ensure service standards, KPIs, and contractual obligations are met.
  6. Contribute to the development of bilateral strategies aligned with organizational goals.
  7. Identify opportunities for new partnerships or service enhancements.
  8. Support the development of proposals, MOUs, and service-level agreements
  9. Ensure compliance with legal, regulatory, and policy frameworks.
  10. Prepare reports, briefings, and presentations for internal and external stakeholders.
  11. Monitor and evaluate the effectiveness of bilateral services.
  12. Lead and mentor a small team (if applicable).
  13. Collaborate with internal divisions (e.g., legal, finance, operations) to support bilateral initiatives.

6.     NATURE AND SCOPE

It is a senior position that reports to the Secretary DPM. The person responsible to manage the branch’s activities and a subordinate and is also responsible for implementing and supervising the activities for the Bilateral branch.

6.1                WORKING RELATIONSHIP

(a) Internal

  • Liaise with the Divisional Heads on bilateral programs and projects

(b) External

    • Liaise with stakeholders
    • Liaise with donor agencies on agreed projects with DPM

6.2                 WORK ENVIRONMENT

The position is an administrative position that plays a vital role in managing partnership with stakeholders, donor partners and other agencies

7.      CONSTRAINTS FRAMEWORK AND BOUNDARIES

Rules and Procedures
  • Public Service Code of Conduct
  • Public Service Management Act, 1995
  • Public Service General Orders
  • Public Finance (Management) Act
  • Public Service Policies, Procedures and Systems
  • Employment Act, 1978
  • Human Resource Practices & Procedures
  • Organic Law on Provincial & Local Level Govt.
  • International Laws of partner countries

Expected Behaviors
  • Transparency – share information freely with clients.
  • Customer Service – answer phones within 3-6 rings. Also, attend to clients in the office immediately.
  • Timeliness – respond to clients’ requests within a day
  • Professional work ethics

Recommendations:
  •  May make recommendations to immediate supervisor

Decision-making ability
  • Nil

8.    CHALLENGES

9

(a) Qualifications

Bachelor’s degree in International Relations, Business Administration, Public Policy, or a related field (Master’s preferred).

(b) Knowledge

Knowledge of relevant public service legislations within which to operate within

Knowledge of the legislative frameworks of external partners and stakeholders

(c) Skills

Strong negotiation, communication, and stakeholder engagement skills.

Strong interpersonal and public relations skills

Good liaison skills

Project management skills

Monitoring & evaluations skills

(d) Work Experience

Minimum of five (5) years of work experience in managing partnerships, service agreements, or international programs.

Proven ability to manage complex projects and cross-functional teams.

Job Type:

Full Time

Language Requirements:

English

Salary(per annum):

K46696.00

Job Location:

Waigani

Apply