Job Description

Department of Personnel Management

Designation : Hardware Maintenance Officer (Code- DPM 07-6)

Job Description / Responsibilities:

1.  IDENTIFICATION

AGENCY:

PERSONNEL MANAGEMENT

SYS. POSN. NO:

1490000096

REF. NO:  DPM 07-06

OFFICE:

Human Resource Advisory & Compliance Audit

DESIGNATION/CLASSIFICATION: 

Hardware Maintenance Officer, Grade 12

DIVISION:

Management Information Systems & Support

LOCAL DESIGNATION:

Hardware Maintenance Officer, Grade 12

BRANCH:

Technical Support Services

REPORTING TO:                               SYS. POS. NO:         REF. NO:

Snr-ICT Hardware Support             1490000093            DPM 07-4   

SECTION:

Hardware Maintenance

LOCATION:

Central Government Office (CGO) Tower A, Waigani

HISTORY OF POSITION

FILE REF.

DATE OF VARIATION

DETAILS

(Agency Reference/File No.)

Structure approved date: 29 March 2016

(Record of how position has changed) No Change

ORG. 1/2025

Structure Approved Date:

27th March 2025

Reno, Redes, Reclass, Revised JD

2.      PURPOSE

  • To make sure all Information and Communication Technology (ICT) LAN/MAN/WAN Network establishments are operational and available to users or Department’s staff.
  • All users able to access reliable ICT services through ICT networks

3.      DIMENSIONS

  • Budget/Financial Commitments:        Nil         
  • Staff:                                                          Nil
  • Other:                                                        Membership to ICT Society

4.      PRINCIPLE ACCOUNTABILITIES

  • Manage and Coordinate of Technical Support Services branch staff
  • Plan and Coordinate of ICT infrastructure for the Department
  • Provide Advice to Organization management on ICT emerging Technology trends

5.      MAJOR DUTIES

  • Support HR COnNECT project – Rollout of GoPNG Integrated HR/Payroll System for Provincial Administrations, Provincial Health Authority (PHA) and General Hospitals
  • Installation and configuration of LAN/WAN Networks
  • Procurement of ICT network equipment’s 

6.      NATURE AND SCOPE

  • This is a technical position involves co-ordination, planning, designing of the ICT establishments. To lead a technical team to implement ICT Systems and Processors
  • Directly reports to Executive Manager – MS&S and Deputy Secretary – Operations
  • Technical Officers from Technical Support Services Branch reports this position    

6.1     WORKING RELATIONSHIP

(a) Internal

  • Technical advice to Department’s Management on ICT developments

(b) External

  • Support setup of ICT infrastructure in the National Departments, Provincial Administrations, Hospitals and Provincial Health Authority

6.2      WORK ENVIRONMENT

This is a technical working field/environment where it manage establishment of the ICT developments. It focuses mainly to bring ICT   

7.      CONSTRAINTS FRAMEWORK AND BOUNDARIES

 

  • Rules/procedures

 

Code of Conduct and Ethics

Public Service General Orders (GO)

Public Service Management Act

ICT Policy (International Standards)
  • Decision

Emerging changes of ICT innovations
  • Recommendations

 

8.      CHALLENGES

  • The challenge of the position is to make sure yearly Budget is budgeted for ICT upgrade and office automation.

9.      QUALIFICATIONS, EXPERIENCES AND SKILLS

(a) Qualifications

  • Obtain Diploma/Bachelor’s degree in Information Technology (IT)
  • Certification in Cisco CCNA Routing & Switching, CCNP, CCENT, CompTIA+&network, MCS,

(b) Knowledge

  • Wide range of Information and Communications Technology (ICT) Systems and Processors
  • Cisco Hardware and Software Application

(c) Skills

  • LAN/MAN/WAN network  CAT5/6 cabling
  • Configuration and setup of Switches, routers, modems
  • MS Windows Server domains, DHCP, DNS

(d) Work Experience

  • A minimum of five (5) years of Technical experience in Information and Communication Technology (ICT) environment
  • Three (3) years in supervision role and leading team technical to implement short/long term project.
  • Responsible for implementation of LAN/WAN Networks Telecommunication facilities, and MS Software Applications

Job Type:

Full Time

Language Requirements:

English

Salary(per annum):

K40324.00

Job Location:

Waigani