Designation : OFFICE ATTENDANT/CLIENT SERVICE (Code- EDU23-00384)
1. PRINCIPAL ACCOUNTABILITIES:
1.1 Ensure the office is clean at all times by providing cleaning services, empting trash bins, cleaning office floor, office equipment/furniture, washing up of cups, and making tea/coffee for officers in the division
1.2 Support the office of the Administration Operations, to provide efficient service by carrying out client service responsibilities.
1.3 Assist to ensure mails and correspondences are received promptly by collecting mails/correspondence and distribute to officers, and personally deliver correspondence to offices as requested by the officers of the Division.
1.4 Contribute to the efficient operation of the office by assisting in photo copying, faxing, filing and completion of requisition forms.
1.5 Ensure cleaning equipment/tools are readily available for use each day by properly keeping them in a secure place.
1.6 Ensure the cleaning equipment and cleaning chemicals are safe to use by providing sound advice on the condition status of equipment and chemicals.
1.7 Use own initiative by providing relief assistance to work area when required.
1.8 Incorporate Gender Equity and Social Inclusion Principles and values of Honesty, Integrity, Accountability, Respect, Wisdom and responsibility in programs, activities and initiatives to foster positive work ethics.
2. QUALIFICATION, EXPERIENCE, KNOWLEDGE, SKILLS:
2.1.1 Minimum qualification of Grade ten (10) certificate with additional training skills.
2.2 Work Experience:
2.2.1 Minimum of three (3) years’ work experience in office cleaning and client service.
2.2.2 Must have some experience in general duties i.e. mailing, filing, photocopying, scanning and other duties.
2.3.1 Knowledge of office procedures
2.3.2 Knowledge of safety rules
2.3.3 Knowledge of hygiene
2.3.4 Knowledge of cleaning chemicals usage.
2.4.1 Good cleaning skills
2.4.2 Ability to fix cleaning equipment/tools.
2.4.3 Clerical skills; Ability to provide courteous client service.
2.4.4 Sound oral communication skills.
K21,954 – K26,832