Designation : ASST. PROVINCIAL LIASION OFFICER (Code- EDU23-00624)
1. PRINCIPLE ACCOUNTABILITIES
1.1 Ensure the customer services section achieves work target on agreed deadlines by developing work plans and provide minimal supervision for the implementation of the plans.
1.2 Resolve industrial issues from Ombudsman Commission, PNGTA, TSC, PEA, and other unions by discussing and negotiating with these organizations and liaise with the immediate Supervisor to resolve issues.
1.3 Provide relevant HR reports to assist the PDoEs, TSC in the appointment process by ensuring that all establishment activities are completed on time.
1.4 Ensure continuous improvement of service performance by evaluating work outcomes and provide feedback on work performance to subordinates on work area.
1.5 Achieve and exceed client satisfaction by ensuring the branch provides consistent and efficient client service through performing employee services responsibilities.
1.6 Maintain continuous consistent standard of service delivery within the section by ensuring staff provide cover and relief assistance to immediate work area and the branch when required.
1.7 Incorporate Gender Equity and Social Inclusion principles and values of honesty, accountability, respect, wisdom and responsibility in programs, activities and initiatives to foster positive work ethic
2. QUALIFICATIONS, EXPERIENCES AND SKILLS
2.4 Work Experience
K34,324 – K41,952