Job Description

Department Of Education

Designation : EMPLOYEE SERVICES OFFICER - ECE (Code- EDU23-00737)

Job Description / Responsibilities:


1.1 Verify teachers' resumptions against teachers' salary files for centralized provinces.

1.2 Quality check on endorsed teachers’ resumption and HR information input for accuracy for

both centralized and decentralized provinces before entering into Alesco HRM system.

1.3 Assist and promptly investigate, resolve and provide advice on teachers’ resumption

related enquiries or correspondence.

1.4 Maintain communication with provincial payroll officers to understand and clarify teachers'

resumption matters.

1.5 Contribute to build a positive and effective team by actively participating in the team

activities to achieve the work area goals.

1.6 Achieve and exceed client satisfaction by providing courteous, consistent and efficient

client service through performing of various processes and transactions.

1.7 Contribute to maintain performance in the work area by providing cover and relief

assistance when required on own initiative.

1.8 Incorporate Gender Equity and Social Inclusion principles and values of honesty,

accountability, respect, wisdom and responsibility in programs, activities and initiatives to foster positive work ethics.


2.1 Qualifications

2.1.1 Grade 12 Certificate with Diploma in clerical or Accounting.

2.2 Knowledge

2.2.1 Sound knowledge of relevant sections of Teaching Service Act.

2.2.2 Thorough understanding of teachers’ salary determinations or terms and conditions of employment.

2.2.3 Aware of TSC policies/MoAs covering teachers’ salary entitlements.

2.2.4 Sound knowledge of Alesco system.

2.2.5 Knowledge of the sections of the Public Service General Orders

2.2.6 Knowledge of Public Finance Management Act which forms the basis of the day to day

operations of the Division.

2.3 Skills

2.3.1 Work effectively as a member of a team to meet agreed deadlines.

2.3.2 High level of communication skills, both oral and written.

2.3.3 Sound analytical ability to assess issues and provide guidance in work area.

2.3.4 Ability to meet set deadlines and designated priorities in completing tasks.

2.3.5 Customer service skills.

2.3.6 Ability to take initiatives in the work area.

2.3.7 Computer literate, especially in Microsoft Word and Excel

2.4 Work Experience

2.4.1 1-2 years HR or salary processing experience in a large organization. Experience in using

Alesco or other computerized HRMIS is highly desirable.

Job Type:

Full Time

Language Requirements:


Salary(per annum):

K38,145 – K46,621

Job Location: